Create Unique Moments
Rely on True Cross-Channel Campaigns
- Understand your customers
instituting a 360-degree view. - Create the right moments with
engaging customer journeys. - Build the bridge to connect your
data and marketing channels.
CrossEngage is one of Europe’s leading Customer Data Platforms. Let’s play through your ideas. We’ll dive deeply into our product and address your individual requirements and use cases.
Take Your CRM to the Next Level
Understand Your Customers
Customer relationship management is all about building long-term relationships through meaningful moments. Hence, marketers need to know as much as possible about their clientele and their peculiarities to be able to react swiftly with relevant messages while accounting for individual needs and preferences.
Combine data from various silos to understand every customer individually. Customer Data Platforms enable you to take on a customer-centric mindset.
Understand Your Customers
Customer relationship management is all about building long-term relationships through meaningful moments. Hence, marketers need to know as much as possible about their clientele and their peculiarities to be able to react swiftly with relevant messages while accounting for individual needs and preferences.
Combine data from various silos to understand every customer individually. Customer Data Platforms enable you to take on a customer-centric mindset.
Create the Right Moments
Ideally, brands are a companion for their customers, someone they like to hear from because they create feel-good moments: We love when someone knows our peculiarities and takes them into account, when someone helps us in just the right moment, or simply knowing someone is available when we are in need.
CRM should be about creating great moments. These moments are the ones that customers will remember and define how your brand is perceived.
“To really convince customers, you have to connect them with the company.”
– Mark Ralea, Stylebop
Build the Bridge
Moments are the relationship to your customers. CrossEngage enables enterprises to orchestrate moments across all channels. And best of all, you can continue using your current channels and easily integrate new ones.
You have access to all customer data – in real time, straightforward, and easily.
You create individual user journeys – flexible and optimized for success.
You use the best channels available to address every customer directly.
Bring Your Enterprise Closer to Your Customers
The Strong Partner by Your Side
CrossEngage is an integrated software solution that enables marketers to implement campaigns quickly and flexibly across all channels.
For this purpose, we combine a real-time customer data platform with progressive cross-channel campaign management. Our solution integrates all existing data sources to create 360-degree profiles. All marketing channels are simply orchestrated via an open, central system, without the need to replace the existing infrastructure.
As one of Europe’s leading software vendors, we are fully GDPR compliant and fulfill the highest standards on privacy and data protection. The CDP Institute has awarded us the RealCDP certificate.