Create Unique
Customer Moments

Customer Prediction Platform

Detect and understand each individual customer’s behaviors, intentions, and preferences using advanced AI & AutoML methods.

• Predefined machine learning algorithms
• Predict CLV, churn, second-order, and more
• Advanced models for business-individual use cases
• AutoML workbench for more advanced experts and data scientists
• Easy to set up and maintain

Both platforms are independent of each other. Yet, their full potential is only unleashed when used together. Our platforms automatically exchange data and predictions. This yields unbeatable user experience, process optimization, and control for faster time to market for your customer engagement activities.

To make the infamous Marketing Flywheel spin, brands need to focus on creating an exceptional customer experience for every single customer while at the same time allocating their marketing budgets to the right activities. We are convinced that the smart leveraging of customer data is the key to achieve this.

Customers constantly change their behaviors, attitudes, and preferences. In the end, that’s the concept of life. Therefore, the CrossEngage Customer Operating System embraces change as a key concept across the entire customer data lifecycle based on a sophisticated behavioral customer data model.