Maximize Your Customers’ Lifetime Value with CrossEngage

Get a 360° view of every single customer, intuitively build tailor-made predictive audiences and activate them across all systems and channels with our Customer Data and Prediction Platform.

This means more valuable long-term customer relationships for you and an outstanding experience for your customers.

▶  WEBINAR (DE)   |   15. December 2022, 10:00 – 11:45 AM

Re:cap 2022 –
Back to the Customer

Leading Brands That Trust CrossEngage

Porta
Atelier GOLDNER
Peek & Cloppenburg
BLUME2000
Deutsche Bahn
Manufactum
Shop Apotheke
MYCS
KPMG
FOND OF
Scout24
FINANZCHECK.de

CrossEngage Increases the Profitability of Your Customer Relationships

You’ve put lots of effort into acquiring and establishing customer relationships, haven’t you?

Still, you are not satisfied with the results of your customer retention activities? Too few repurchases? Too little engagement? Not sure how to safeguard your valuable customers from churning?

If that wasn’t enough, rising customer acquisition costs (CAC) add on top of that. In the end, how should you know how much to invest into acquiring new customers or re-acquiring past customers if you don’t know how much you will eventually get back from them?

Start Managing Your Customer Base by Customer Lifetime Value

The CLV is a revolutionary concept in predictive analytics that will help you find and grow valuable audiences, maximize the monetary impact of your retention activities, and increase customer loyalty.

Sounds complicated?

Good news: It is not.

We made it intuitive for everyone to use this innovative approach: From data collection and data management to predictive audience building and activation, we guarantee a frictionless user experience with our Customer Data and Prediction SaaS Platform

Make customer lifetime values finally beat acquisition costs

Make customer lifetime values finally beat acquisition costs

“Without CrossEngage, we would not have been able to set the whole system up at the speed we did! The platform was a key success factor, but also the close partnership, the project management, and your deep understanding of our CRM.”

– Marcus Anton, Managing Director, Atelier Goldner

Marcus Anton AGS CEO
Marcus Anton AGS CEO

Never Miss a Customer Data Point

  • Easily track and ingest all of your first-party customer data from every online and offline touchpoint in real time
  • Get a complete 360° view of every single customer
  • Overcome data silos and make the unified database available to all other tools
  • Optimize every single customer experience

Learn more about why you need to have a single customer view »

No-Code Predictive Modeling

  • Choose from pre-built predictive models, such as CLV, 1st to 2nd order propensity, churn prediction, and next best offer
  • Build your custom CLV-based predictive models without coding or technical skills
  • Scale to hundreds of models through the power of automated machine learning (Auto ML)
  • Monitor relevant insights and KPIs about your audiences

Learn more about why custom models yield more ROI »

Build Predictive Audiences

  • Build predictive audiences with drag and drop in minutes
  • Combine any behavioral customer data and predictions to form the most engaging segments
  • Instantly see the size of the audience and which criteria have the most impact on it
  • Easily reuse existing audiences and build on top of them to form new segments without doubling work

Learn more about why audience building creates relevance »

Activate Across All Channels and Systems

  • Visually create engaging cross-channel user journeys
  • Create pixel-perfect templates and personalized communications
  • Respond to real-time user behavior and automate your campaigns
  • Activate on our native email or mobile push channel or any of our various integrations

Learn more about why customer engagement is key »

Want to learn more about how to increase the profitability of your customer relationships with predictive CRM?

Our Customer Data and Prediction Platform’s Key Capabilities

Customer Data Management

Unify and manage all your first-party customer data in one place.

No-Code Predictive Modeling

Choose from our library of models or build your own custom models without code.

Intelligent Audience Management

Intuitively build relevant predictive audiences.

Cross-Channel Campaign Management

Visually create engaging and flexible user journeys.

Data Activation

Activate your customer data across all your marketing systems.

Enterprise Ready

All our solutions are secure and made to scale with your business growth.

1

Customer Data Management

Unify and manage all your first-party customer data in one place.

2

Intelligent Audience Management

Intuitively build relevant predictive audiences.

3

Data Activation

Activate your customer data across all your marketing systems.

4

No-Code Predictive Modeling

Choose from our library of models or build your own custom models without code.

5

Cross-Channel Campaign Management

Visually create engaging and flexible user journeys.

6

Enterprise Ready

All our solutions are secure and made to scale with your business growth.

Let’s Talk About
How Your Enterprise Can Benefit

We’ll dive deeply into our product and address your individual requirements and use cases.

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Associations

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BVDW
CDP Europe Founding Sponsor & RealCDP
KI Bundesverband
media:net berlinbrandenburg

Awards

E-commerce Germany Award 2019
Gartner: Cool Vendor in Multichannel Marketing
Deloitte Technology Fast 50 Award 2019
OMR Review - Leader of CDP: CrossEngage
OMR Review - Top Rated CDP: CrossEngage

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