Unleash the Power of Your First-Party Customer Data
Get more value out of your existing customer relationships:
Our Customer Intelligence SaaS Platform is the right solution for you if you want to strengthen your customer loyalty, increase profitability, and win new customers more efficiently. Our solution offers all you need to get started with value-based customer engagement and beyond. From first-party customer data collection to no-code predictive modeling, audience building, and smart data activation: We’ve got you covered.
CrossEngage Customer Intelligence Platform
Customer Data Management
Unify and manage all your first-party customer data in one place.
No-Code Predictive Modeling
Choose from our library of models or build your own custom models without code.
Intelligent Audience Management
Intuitively build relevant predictive audiences.
Cross-Channel Campaign Management
Visually create engaging and flexible user journeys.
Data Activation
Activate your customer data across all your marketing systems.
Enterprise Ready
All your solutions are secure and made to scale with your business growth.
Customer Data Management
Unify and manage all your first-party customer data in one place.
No-Code Predictive Modeling
Choose from our library of models or build your own custom models without code.
Intelligent Audience Management
Intuitively build relevant predictive audiences.
Cross-Channel Campaign Management
Visually create engaging and flexible user journeys.
Data Activation
Activate your customer data across all your marketing systems.
Enterprise Ready
All your solutions are secure and made to scale with your business growth.
Leading Brands That Trust CrossEngage
Customer Data Management
Our Customer Data Management solution is made to keep track of all your customer data in one place:
- Unify all first-party customer data into one system and overcome data silos
- Create rich 360° customer views
- Capture behavioral customer data from all sources in real time
- Control and manage data via API
- Export a complete set of raw customer data
No-Code Predictive Modeling
Check out our No-Code Predictive Modeling solution to predict the Customer Lifetime Value, create intelligent audiences, and enable true customer centricity:
- Leverage the power of predictive modeling with advanced artificial intelligence and machine learning
- Choose from a rich set of predefined predictive models, e.g. 1st to 2nd order propensity, CLV, conversion scores, churn prevention, and many more
- Build custom predictive models and scores tailored to your needs without support from data science or IT
- Expand the possibilities for data scientists and AI experts and create advanced, fully modifiable models
- Understand which factors drive the value and behavior of your customers with in-depth customer analytics
Learn more about the No-Code Predictive Modeling solution »
No-Code Predictive Modeling
Check out our No-Code Predictive Modeling solution to predict the Customer Lifetime Value, create intelligent audiences, and enable true customer centricity:
- Leverage the power of predictive modeling with advanced artificial intelligence and machine learning
- Choose from a rich set of predefined predictive models, e.g. 1st to 2nd order propensity, CLV, conversion scores, churn prevention, and many more
- Build custom predictive models and scores tailored to your needs without support from data science or IT
- Expand the possibilities for data scientists and AI experts and create advanced, fully modifiable models
- Understand which factors drive the value and behavior of your customers with in-depth customer analytics
Learn more about the No-Code Predictive Modeling solution »
Intelligent Audience Management
Our Intelligent Audience Management was built specifically to get in touch with the right target groups along the customer journey:
- Create valuable audiences with drag and drop to run engaging campaigns
- Account for each customer’s individual preferences regarding channel, time, and content
- Easily build on top of your existing segments with our audience inclusion functionality
- Leverage the power of all available customer behavior, traits, computed values, and predictions
- Intuitively assemble audiences based on deeply nested connections
Learn more about the Intelligent Audience Management solution »
Real-Time Cross-Channel Campaign Management
Our Real-Time CCCM solution enables advanced marketing automation to easily reach users across channels:
- Visually create engaging and personalized user journeys, such as simple welcome chains and abandoned cart campaigns but also the most complex user stories
- Respond to real-time customer behavior and link to any behavior in the user journey
- Easily set up recurring or one-time communication for customer engagement
- Control your marketing channels from one platform
Learn more about the Real-Time Cross-Channel Campaign Management solution »
Real-Time Cross-Channel Campaign Management
Our Real-Time CCCM solution enables advanced marketing automation to easily reach users across channels:
- Visually create engaging and personalized user journeys, such as simple welcome chains and abandoned cart campaigns but also the most complex user stories
- Respond to real-time customer behavior and link to any behavior in the user journey
- Easily set up recurring or one-time communication for customer engagement
- Control your marketing channels from one platform
Learn more about the Real-Time Cross-Channel Campaign Management solution »
Data Activation
Our Data Activation solution enables you to make an impact using your existing marketing stack or our flexible integrations:
- Get started right away with our out of the box email sending service and mobile push notifications
- Extend your existing setup with deep integrations into a rich set of marketing tools
- Easily implement our flexible data transfer based on webhooks, SFTP, etc.
- Deliver configurable audiences in a fast and reliable way
Learn more about the Data Activation solution »
Enterprise Ready
Our secure solution is easily extensible, customizable, and future-proof to scale with your enterprise:
- Be compliant with GDPR opting for a contracted data processor hosted in Germany
- Rely on our dedicated security team
- Be future-proof and scalable with our high-performance architecture
- Take advantage of our excellent customer support and skilled solutions team
- Improve your performance with quarterly business reviews
Learn more about Enterprise Readiness »
Enterprise Ready
Our secure solution is easily extensible, customizable, and future-proof to scale with your enterprise:
- Be compliant with GDPR opting for a contracted data processor hosted in Germany
- Rely on our dedicated security team
- Be future-proof and scalable with our high-performance architecture
- Take advantage of our excellent customer support and skilled solutions team
- Improve your performance with quarterly business reviews
Learn more about Enterprise Readiness »
“We achieved customer centricity in a short period and made a huge leap in productivity.”
– David Spray, Head of CRM, Magazine zum Globus
Discover how your company can increase the profitability of your customer relationships
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